BAYADA is monitoring the Coronavirus (COVID-19) outbreak daily, and the health and safety of our employees and clients is our top priority. BAYADA's comprehensive Infection Prevention Program provides the highest standards of infection prevention practices as recommended by The Centers for Disease Control and Prevention (CDC). We have shifted our focus from mitigating risk to proactively preparing to care for clients with COVID-19. Accordingly, our nationwide offices are focused on emergency preparedness, obtaining necessary PPE supplies to keep our clinicians safe, and following CDC recommendations and the latest travel guidelines protocol to safeguard and support our employees, clients, and community.
BAYADA is committed to providing home health care services with the highest professional, ethical, and safety standards. Part of this commitment is providing you, our employees, with education to keep you safe. With the current media attention on COVID-19, we understand you may have questions about what is true and what is not, and how that may affect you, your loved ones, and our clients. Please review the frequently asked questions and answers found in our English Employee Education Tool or Spanish Employee Education Tool to equip yourself with correct, current information about the virus—and hopefully put your mind at ease, as well.
Our field employees can join a brief daily update at 4:00 pm EST on YouTube to get news and information from CEO David Baiada, to help you navigate the impact of Coronavirus (COVID-19) as you deliver care in the home. We want this to be a resource for you as you provide care and support for clients and their family members. Click here to view and subscribe to the playlist.
View this at-a-glance guide to Personal Protective Equipment (PPE) Guidelines.
View this resource about the Sequence for Putting on and Taking Off Personal Protective Equipment (PPE) https://www.cdc.gov/hai/pdfs/ppe/ppe-sequence.pdf
FAQs include answers to the following questions:
It is a new Coronavirus that was recently detected in Wuhan, China.
Coronaviruses in general are a large family of viruses that typically circulate during cold and flu season and cause mild respiratory illness.
COVID-19 is spreading from person-to-person in China, and person-to-person spread among close contacts has been detected in several countries outside China, including recently, the United States.
COVID-19 is thought to spread mainly from person-to-person. Person-to-person spread means:
- Between people who are in close contact with one another (within about 6 feet)
- From respiratory droplets produced when an infected person coughs or sneezes. These droplets can possibly land in the mouths or noses of people who are nearby, be inhaled into the lungs, or land on surfaces that people touch.
COVID-19 is an emerging disease and there is more to learn about how it is transmitted, the severity of the virus, and what will happen in the United States.
Symptoms are similar to other respiratory viruses and may include:
- Shortness of breath
Symptoms occur anywhere from 2 to 14 days after exposure to the virus.
- For the general American public, who are unlikely to be exposed to this virus at this time, the immediate health risk from COVID-19 is considered low. However, the Centers for Disease Control (CDC) continues to emphasize the importance of community preparedness, anticipating that there is potential for community spread to occur in the United States.
- There are currently no clients on service at BAYADA with COVID -19.
- Clinical staff currently working in hospitals where clients with COVID-19 are receiving care are being provided with education and support to prevent transmission.
- The CDC has placed very tight controls on the entry of people to the United States from China and other areas where person-to-person transmission has occurred.
- BAYADA has an Infection Prevention Program that provides the highest standards of infection prevention practices as recommended by the CDC and the Occupational Safety and Health Administration (OSHA).
- The annual education Staying Healthy: A Guide to Infection Prevention booklet outlines all of these practices; if you have misplaced your copy, please contact your office or go to www.bayada.com/stayinghealthy.asp.
- BAYADA has issued new procedures for employee travel-related concerns for guidance with managing potentially exposed employees.
- Open communication with your office is a key element to keeping both you and your clients safe.
- Alert your office if you or a family member are traveling to or have
traveled to one of the affected
- If you are traveling and unsure if your destination is affected by this outbreak, click here for important travel and safety information.
- Please note that the CDC currently recommends that travelers avoid all non-essential travel to China, Iran, South Korea, and Italy. Click here for more details.
- Upon return to the United States from an impacted region, please follow CDC recommendations which include at a minimum monitoring for any signs or symptoms for 14 days post-travel from a level 2 area; and self -quarantine, self- monitoring and social distancing for travel from level 3 areas.
- In general, whether you travel to an area where this virus is present or not, please do not come to work sick.
- Alert your office of any communication that is shared with you by your clients, their families, your friends, or relatives regarding possible exposure to COVID-19 upon travel to an area where COVID-19 is present, so we can provide you with any additional information to keep everyone safe.
- Consistently follow all recommended practices for hand hygiene and standard precautions, including using gloves and personal protective equipment (for example, surgical masks) when caring for a client with influenza, and safety needles to prevent exposure to blood and body fluids.
A message from CEO David Baiada
At BAYADA, we believe our clients come first. Our mission is, and always has been, to help people have a safe home life with comfort, independence, and dignity. In light of the evolving COVID-19 situation in the US, we understand you, our clients, may have questions about what BAYADA is doing to keep you safe. Please review the frequently asked questions and answers found in our English Client Education Tool or Spanish Client Education Tool to learn more about COVID-19 and what we’re doing to ensure your safety.
FAQs include answers to the following questions:
- COVID-19 is a newly identified strain of coronavirus that has demonstrated person-toperson spread in several countries across the globe. In general, coronaviruses are a large family of viruses that typically circulate during cold and flu season can cause mild respiratory illness.
- Wash your hands often with soap and water for at least 20 seconds.
- Cover your cough or sneeze with a tissue.
- Don’t touch your eyes, nose, or mouth, especially with unwashed hands.
- Avoid close contact with individuals who are showing symptoms of illness.
- Clean and disinfect high-touch surfaces often.
- Stay home if you are sick.
- BAYADA’s Infection Prevention Program provides the highest standards of infection prevention practices as recommended by the Centers for Disease Control (CDC).
- We consistently educate our clinical staff and provide oversight to ensure that they are following all the recommended standards, such as excellent hand hygiene practice and glove use.
- Our employees are educated not to come to work if they are sick and to use personal protective equipment (gloves, surgical masks) when caring for any client with signs and symptoms of respiratory illness.
- BAYADA employees are provided with education and support to recognize signs and symptoms of COVID–19, persons at risk, and measures to take to prepare for the possibility of COVID-19 transmission in the US.
- We are also reinforcing that any employee who travels outside the US to areas where ongoing disease transmission is occurring follow CDC recommendations related to safe travel and procedures to follow upon return to the US, including symptom monitoring and/or self-quarantine for 14 days.
- We are encouraging clients to notify their BAYADA office if they have recently traveled to an area affected by COVID-19 or have had contact with someone who has traveled or had exposure to someone with COVID-19.
The three primary symptoms of COVID-19 are:
- Shortness of breath
The virus is spread mainly from person-to-person:
- Between people who are in close contact with one another (within about six feet)
- From respiratory droplets produced when an infected individual coughs or sneezes
- Symptoms occur anywhere from 2 to 14 days after exposure to the virus.
A message from CEO David Baiada
We'd like to update you on how BAYADA is responding to and working through preparedness plans as the Novel Coronavirus (COVID-19) outbreak evolves. We are monitoring the situation daily, and the health and safety of our employees and clients is our top priority. BAYADA's comprehensive Infection Prevention Program provides the highest standards of infection prevention practices as recommended by The Centers for Disease Control and Prevention (CDC). We have shifted our focus from mitigating risk to proactively preparing to care for clients with COVID-19. Accordingly, our nationwide offices are focused on emergency preparedness, obtaining necessary PPE supplies to keep our clinicians safe, and following CDC recommendations and the latest travel guidelines protocol. As we continue to monitor the situation daily and safeguard our employees and clients, we are mitigating as much risk as possible. While we know the uncertainty and dynamics of COVID-19 will pose many challenges, we will strive to ensure minimal interruption to the client care we provide and our ability to continue to meet your members' needs and accept new patients.
BAYADA continues to closely monitor the Coronavirus (COVID-19) outbreak, and the health and safety of our employees and clients is our top priority. As with any virus, there are simple good hygiene practices you can follow to protect yourself and loved ones. Learn about BAYADA's highest standards for infection prevention and for more information about good hand hygiene, visit the CDC's Clean Hands Save Lives website.
Important reminders from The Centers for Disease
Practice good hygiene
Important reminders from The Centers for Disease Control:Practice good hygiene Practice good hand hygiene, avoid touching your eyes, nose, and mouth where viruses can easily enter; disinfect frequently touched surfaces, cover your cough and sneeze with a tissue and immediately dispose tissue in a trash can; and stay home when you are sick. View this resource
Follow travel guidelines
- The US Department of State provides safety and security information about every country of the world to help you assess for yourself the risks of non-Level 3 international travel.View this resource
We know that many of our employees may be seeking non-medical child or family care solutions during this difficult time. Please see below for support organizations and resources that might be able to help.
BAYADA Home Health Care employees can contact Aetna Resources For Living at resourcesforliving.com (Username: BAYADA | Password: eap) or 888-238-6232 to learn about childcare options available through our Employee Assistance Program (EAP).
Please note: BAYADA does not operate or endorse any of the organizations listed below.
Now offering 30 days free for health care workers & senior care services (as of 3/18/20)
- Child Care Aware of America
Looking for information about Coronavirus and closures in your state? Follow the link above to find your state and view the COVID-19 tab for the latest updates.
State-by-state database of childcare resources; operated by the U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care (OCC)
- Nanny Poppinz
- Nextdoor app
- Sitter app
Now offering 50% off for new members (as of 3/18/20)
Child Care for Essential Personal
Governor Polis called together a group of early childhood providers, advocacy groups, school districts and foundations to partner with the Colorado Department of Human Services (CDHS) and the Office of Early Childhood (OEC) to establish a system of emergency childcare for our most essential workers. For families that meet the criteria, they can fill out the attached form at the bottom of the page.
District Support from Department of Education
Colorado Department of Education’s top priority is the health and safety of all students, educators, and communities within the state. The department has compiled resources about Coronavirus to help provide guidance to schools and districts.
Childcare in Delaware Allowed to Remain
Childcare providers are an essential business and allowed to remain openif they wish to do so. For more information about finding childcare during the state shutdown, please visit the link above.
Offering Relief Care
Starting March 23, many local YMCA facilities are offering “relief care” for school-age children whose parents work in medical, emergency response, and military fields. Employees in those fields must ask their employers for the link to register.
Find Child Care or
Pre-K Programs Near You
If you are looking for childcare, the Department of Early Care and Learning is advising parents to visit the link about and continue to check back for the latest information on childcare availability. You can also call 1-877-ALL-GA-KIDS (1-877-255-4254).
Cobb, Clayton, Coweta, DeKalb, Douglas, Fayette, Fulton, Gwinnett, and Henry Counties
Metro Atlanta YMCA Helping Medical Workers with Childcare
The YMCA announced they would be dedicating several metro Atlanta facilities as childcare centers for medical workers as of March 20.
O’ahu, Maui, and Hawai’i
This organization is offering an Extended Spring Program at select locations to provide a safe and enriching environment for the child of any employee, who cannot work from home and does not have childcare alternatives.
Hundreds of Providers are
Stepping Up to Provide Emergency Child Care
As childcare centers across Massachusetts close their doors during this temporary shutdown, an array of emergency sites are opening to allow frontline workers in the battle against the coronavirus to get to their jobs. The link above is a list of providers available for childcare during this time.
Navigate COVID-19 at New Horizon Academy
New Horizon Academy has partnered with leading health organizations and experts to ensure the safety and well-being our of children, their families, and staff. All their locations will be open during regular scheduled hours.
Missouri Officials Keep Child Care
Facilities Open During School
The Departments of Health and Senior Services and Social Services (DHSS/SCCR and DSS) have taken action to keep licensed childcare providers open during the emergency school closings. The DHSS/SCCR and DSS are also working closely with Child Care Aware of Missouri to assist parents with locating childcare. Parents who are looking for childcare can call 1(866)-892-3228 to speak to a referral specialist.
Children and Families Child Care Explorer Tool
The Licensed Child Care Center Explorer tool is an online resource provided by the New Jersey Department of Children and Families – Office of Licensing. Through this online portal, New Jersey residents will be able to access up-to-date information regarding the safety, health and regulatory compliance of licensed childcare centers throughout the Garden State.
New York County
Regional Enrichment Centers
Open Amid City Shut Down
New York City is ready to open 93 regional centers that will serve children of people who work in health, first responders, sanitation, homeless shelters, or in the regional centers themselves, as well as child abuse investigators, corrections department employees, among other categories of workers.
North Carolina and Partners Work Together
to Provide Childcare
Parents and families with urgent childcare needs may call 1-888-600-1685 to find high-quality, safe childcare for infants through children age 12.
Pennsylvania is Offering
Meals for Students
The Pennsylvania Department of Education received approval from the federal government to allow K-12 schools in Pennsylvania closed due to COVID-19 to serve meals offsite to students.
Coronavirus Child Care Centers
Childcare providers listed are approved to operate during the COVID-19 public health emergency. If you work in a life-sustaining position, these providers may be able to help you and your family if you need child care.
Texas School Districts Offering Free
Meals to Students
The Texas Education Agency, in partnership with the Office of the Governor and Texas Department of Agriculture, has launched a MealFinder Map for families to find free school meals, both breakfast and lunch, for pick-up while school buildings are closed during the coronavirus outbreak.