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Our Values


Key result: Our clients and their families feel cared for and supported.

Key actions:

  • Work with a spirit of universal faith, hope, and love.
  • Demonstrate exceptional care and kindness to others. Be led by our hearts.
  • Be respectful. Treat others the way they wish to be treated.
  • Listen closely, show empathy, and respond to the needs of others.
  • Be friendly. Let our smiles be seen and felt.


Key result: We provide home health care to our clients with the highest professional, ethical, and safety standards.

Key actions:

  • Consistently demonstrate the highest level of skill, competence, and sound judgment in our work.
  • Demonstrate honesty, commitment, and loyalty to our clients and their families, to fellow employees, and to our organization.
  • Strive to provide the very best service to our clients. Set specific goals and work hard and efficiently to achieve them.
  • Continuously improve our work through evaluation, education, and training.
  • Recognize and reward those who set and maintain the highest standards of excellence.


Key result: Our clients and their families can rely on us and are able to live their lives to the fullest, with a sense of well-being, dignity, and trust.

Key actions:

  • Keep our commitments as promised.
  • Consistently deliver expected services.
  • Fulfill our clients’ needs promptly and thoroughly.
  • Be creative, flexible, and determined—get the job done for our clients.
  • Communicate clearly and consistently with clients and fellow employees.