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Personal and Companion Care

Mecklenburg County,

North Carolina Team

Two women sit at a dining table, smiling warmly. An elderly woman is served by BAYADA personal caregiver in red attire. The room is homey, with a sunflower painting.

BAYADA: 50 Years of Living Out Our Purpose

Since 1975, BAYADA has been helping children, adults, and seniors get the care they need where they feel safest - at home. As a national leader in home health care, our mission is simple: to help people live with comfort, independence, and dignity through compassionate, expert care. Every member of our team shares a deep passion for helping others, and together we deliver care beyond compare - blending unmatched skill and a genuine commitment to each person’s well-being.

From nursing and therapy to personal care and support with everyday tasks, our team works one-on-one with clients and families to meet their unique needs. We take that same care with our employees, creating a culture of collaboration and inclusivity so everyone can bring their best selves to the people we serve.

A circular collage celebrating 50 years of BAYADA, featuring diverse smiling individuals, a handshake, and a BAYADA nurse in red scrubs, creating a warm and welcoming feel.

FAQs

Answers to common questions about our services, how we support you and your family, and more

The process for enrolling in Services with BAYADA is quick and easy. 

Call BAYADA 
A friendly team member will talk with you about what type of daily support is needed (eg, bathing, grooming, meal prep, companionship), as well as your living arrangements, preferences, and schedule. They will ensure you live within our service area, explain payment options, and discuss next steps. 

BAYADA accepts payment from a variety of payor sources. 

Private pay (Out-of-Pocket):
Services can be paid directly by the person receiving care or their family.   

Long-term care insurance:
This type of insurance is commonly used to pay for personal care. Our team of insurance experts can help you take advantage of all the benefits you’re entitled to.  

Medicaid:
We accept state-specific Medicaid programs that cover personal care services for eligible individuals (low-income, older adults, or those with disabilities). Approval and benefit levels vary by state. 

Veterans’ affairs:
Eligible veterans may receive service through their VA benefits. BAYADA works directly with VA offices to help coordinate care and authorizations for qualified veterans. 

Workers’ compensation:
If care is needed due to a work-related injury, Workers’ Compensation may pay for services.