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Home Health
New Hanover County,
North Carolina Team
BAYADA: 50 Years of Living Out Our Purpose
Since 1975, BAYADA has been helping children, adults, and seniors get the care they need where they feel safest - at home. As a national leader in home health care, our mission is simple: to help people live with comfort, independence, and dignity through compassionate, expert care. Every member of our team shares a deep passion for helping others, and together we deliver care beyond compare - blending unmatched skill and a genuine commitment to each person’s well-being.
From nursing and therapy to personal care and support with everyday tasks, our team works one-on-one with clients and families to meet their unique needs. We take that same care with our employees, creating a culture of collaboration and inclusivity so everyone can bring their best selves to the people we serve.
Don’t Choose a Home Health Provider Until You’ve Asked These 10 Questions
Finding the right home health support starts with asking the right questions.Use this list to help your family choose with confidence.
Not sure what you need? Let us help!
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Our Services
Autism & ABA Therapy
Companion Care
Habilitation
Home Health
Hospice
Pediatrics
Personal Care
Adult Private Duty Nursing
About BAYADA
The BAYADA Way
About BAYADA
Connecting with Purpose
50ᵗʰ Anniversary
Diversity
Donate
Regatta
International Care
Contact Us
Client Resources
Pay My Bill
How to Pay for Home Care
Privacy Notice for Clients
Online Privacy Policy
Ethics and Safety
Compliance
Report a Concern
© BAYADA Home Health Care, 2026. All Rights Reserved.
BAYADA is accredited by Community Health Accreditation Partner for meeting the industry’s highest nationally recognized standards of care. Manage Cookie Preferences
BAYADA’s skilled nurses and therapists provide high-quality home health care right to your doorstep—helping you recover from surgery or illness, manage chronic conditions safely, and reduce the risk of rehospitalization through compassionate, coordinated home care.
Your care follows your doctor’s plan and is overseen by a dedicated nurse manager who coordinates your services and monitors your progress. With 24/7 on-call support and a team that communicates closely with your health care providers, you can focus on feeling better while we take care of the rest.
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Team Office location
5040 New Centre Drive, Suite GWilmington, NC, 28403
Operation hours
Office director
FAQs
Answers to common questions about our services, how we support you and your family, and more
Skilled service need
You may qualify if your health care provider has recommended skilled care at home—such as nursing or physical, occupational, or speech therapy—on a short-term basis for recovery or to manage a health condition.
Homebound status
For most people using Medicare, you need to be considered “homebound,” which means it’s hard to leave home without help from someone else.
Physician referral
A referral or order from your health care provider is needed to start home health services. This confirms that receiving care at home is the right choice for you.
Appropriate payer source
Check your coverage. Medicare and Medicaid are the most common payers, but private insurance or self-pay options may also be accepted.
Geographic location
You need to live in an area served by BAYADA’s home health offices.
Ask for a referral
Your provider can write a referral to begin home health services.
Contact BAYADA
You, your provider, or another health care professional can reach out to BAYADA. A friendly intake coordinator will confirm your referral, collect your details, and guide you through any paperwork or insurance steps so care can start quickly.
Admission visit
A BAYADA clinician will visit your home to learn about your needs, answer your questions, and create a personalized plan of care. Based on that plan, we assemble a care team just for you.
Services begin
Your care team will schedule visits—usually 1–2 times per week—and begin providing services. We adjust your plan as your needs and goals change. If more time is needed to reach your goals, services can be extended with your insurer’s approval.
Medicare
If you qualify, services are usually covered 100%, with no out-of-pocket cost to you.
Medicaid
Coverage varies by state, but often covers the full cost. BAYADA will verify benefits and obtain any necessary authorizations before your care starts.
Private insurance
Some private insurance plans may cover home health services. We’ll help you understand your benefits so you can get the care you need.
