Ethics and Safety

BAYADA client Virginia with her caretaker Vida
Virgina S., who was diagnosed with diabetic neuropathy, receives assistive care at home from BAYADA Home Health Aide Vida Okine.

Read Virginia's story »

BAYADA Home Health Care established an Ethics Committee to make sure our clients and employees would always have a confidential place to turn with any possible ethical concerns. The Ethics Committee is charged with helping clients and employees resolve ethical questions that may arise. The committee meets as needed, and focuses on issues such as employee and client rights, conflicts of interest, and professional boundaries.

If you have an ethical dilemma or concern that you would like reviewed by the Ethics Committee, please contact Director Nori Fey or complete the Compliance and Ethics Form.


We encourage all of our clients and their families to take an active role in their own care. If any questions arise about the safety or quality of care provided by BAYADA Home Health Care, we want to know as soon as possible.

We value your feedback and want to promptly address any concerns or questions. We encourage clients to relay their concerns directly to their clinical manager, director, or other BAYADA Home Health Care management team member.

Our Compliance Hotline is also available toll-free at 866-665-4295 or

Learn more about how BAYADA maintains the highest standards of excellence on our Accreditation page.

A client is a person receiving home health care services from BAYADA Home Health Care. We believe our clients come first.