Personal and Companion Care

Integrity Springfield MO State Programs

Integrity Home Care and Hospice is passionately dedicated to helping and supporting residents of the Springfield area maintain their health and independence in the comfort of home—where they want to be.

Working closely with our leading nonprofit partner, BAYADA Home Health Care, Integrity offers high-quality care to Mercy Health System patients, as well as others in our community who are either:

• Managing a chronic condition

• Recovering from a recent surgery, illness, or hospitalization

• In need of personal care assistance, household help, or companionship to continue living safely at home

• Discontinuing curative treatment for a life-limiting diagnosis in favor of therapeutic and palliative (comfort) care focused on quality of life and well-being

Together, Integrity and BAYADA are creating the best patient experience in the industry, transforming how home care is delivered in this region with a passionate commitment to meeting your home care needs with unmatched compassion, excellence, and reliability.

As an extension of your doctor's care, Integrity services help you stay safe and feel your best in the comfort, independence, and dignity of home—giving clients and their families peace of mind.

How home health care works

We make it simple and easy to get the coordinated care you need. "Home Health" visits, which must be ordered by your doctor, may include nursing, and physical, occupational, and speech/language therapies to help you recover or manage a chronic condition in the comfort of your own private residence or congregate living community—wherever you call home. The goal is to avoid complications and unnecessary hospitalizations while following your doctor's established treatment plan. For home health services, contact us directly at 417-408-8590.

How hospice care works'

For those eligible for hospice, Integrity delivers expert medical care including symptom and pain management, as well as social, emotional, and spiritual support through the end-of-life process. We are committed to providing personalized care, so patients and families feel empowered and supported during life's final journey and beyond, through loved ones' bereavement process. Integrity's interdisciplinary team of hospice experts has one goal in mind: to focus on people and their meaningful time together, enabling patients to live in dignity and comfort wherever they call home. For hospice services, contact us directly at 417-851-4300.

How home care services work

Home care services—also sometimes called personal care services—provide non-medical help with activities of daily living (ADLs) for adults and seniors when a health issue has made it difficult to manage everyday tasks. This can include self-care assistance, household support, companionship, and respite care to relieve family caregivers as needed. Families often seek these services to support safe, independent living, or to provide companionship, help, and supervision for a loved one living with dementia or Alzheimer's disease. For home care services, contact us directly at 417-408-8589.

How Consumer Directed Services (CDS) works

Consumer Directed Services (CDS) offers individuals with physical disabilities an alternative to nursing homes for personal care assistance. CDS allows these individuals to receive personalized care in the comfort of their homes, with the personal care aide of their choosing. To access the benefits of the CDS program, you must fulfill specific eligibility criteria. We understand the requirements can be confusing. To take the guesswork out of it, we'll walk you through the whole process and make sure you get the care you need. For CDS services, contact us directly at 417-408-8589.

Paying for services

Home health and hospice:
Medicare is the primary payment source for both home health and hospice services. Medicaid and private insurance are also accepted if you do not have Medicare benefits. Most patients will pay nothing out of pocket for the cost of care.

Home care:
There are a variety of payment options including Medicaid, Veterans' benefits, worker's compensation, private pay, and long-term care insurance. Integrity eases the process of paying for home care services by managing your paperwork and coordinating with your insurers to determine levels of coverage.

Consumer Directed Services:
The Missouri CDS program is funded through the Medicaid State Plan and the Independent Living Waiver. Therefore, Consumer Directed Services are typically free. However, if you are eligible for Medicaid on a spend-down basis, you are responsible for the cost of services you receive during the time you have not met your spend-down liability.

Ask your insurer about benefit eligibility or speak to one of our friendly and knowledgeable staff members in our office.

We're here for you

You do not have to manage challenging health transitions alone. Integrity services are most beneficial when they start as early as possible, so you and your family can receive the maximum amount of professional guidance, care, and support. Contact us today at 417-408-8589 to speak with one of our compassionate team members who can answer your questions and connect you or a loved one with the home care or hospice care services to meet your needs.

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