Welcome to the Okta SSO resources page. Here you will find step by step instructional videos and quick reference guides to assist you in setting up your account. Additionally, there are instructions on how to use our self-service options to do things like change your password or unlock your account. Please contact the IT Service Desk at 215-757-9000 with any questions.
Initial Sign In & Security Setup
- Home Health, Hospice and Office Employees with a bayada.com email | Español (PDF)
- Quick Start Video: Your First Login to Okta (Home Health, Hospice and Office Employees with a bayada.com email)
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- Field Employees with a personal email | Español (PDF)
- Quick Start Video: Your First Login to Okta (Field Employees with a personal email)
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Home Health, Hospice and Office Instructions
Field Instructions
Register for an account
Register for an Account Field Users | Español (PDF)
Multifactor Authentication Setup
- Field Employees Multifactor Authentication Setup | Español (PDF)
- Enrolling for Multifactor Authentication
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- How you will be challenged by Multifactor Authentication
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Field Instructions
- Office Employees Multifactor Authentication Setup | Español (PDF)
- Enrolling for Multifactor Authentication
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- How you will be challenged by Multifactor Authentication
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Office Instructions
How to Change Your Password
- How to Change Your Password | Español (PDF)
- How to Change Your Display Language | Español (PDF)
- How to Create Strong Passwords (PDF)
- Accessing Online Earning Statements on Mobile (PDF)
- Making Changes to Your Account (PDF)
- Quick Start Video: Self Service Account Changes
Forgot Your Password / Locked Your Account
- Change Password via Email | Español (PDF)
- Change Password via SMS | Español (PDF)
- Change Password via Voice Call | Español (PDF)
- Quick Start Video: What to do if you forgot your password / locked your account