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Home Health
VCU Health at Home by BAYADA – Home Health
Don’t Choose a Home Health Provider Until You’ve Asked These 10 Questions
Finding the right home health support starts with asking the right questions.Use this list to help your family choose with confidence.
FAQs
Answers to common questions about our services, how we support you and your family, and more
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BAYADA is accredited by Community Health Accreditation Partner for meeting the industry’s highest nationally recognized standards of care. Manage Cookie Preferences
VCU Health Hospice at Home by BAYADA takes a holistic team approach to support patients with a limited life expectancy prognosis and their loved ones. A joint venture between VCU Health System, the Richmond region's leading health system, and BAYADA Home Health Care, a leading nonprofit home health care provider, VCU Health Hospice at Home by BAYADA can help you set and realize new goals focused on the best possible quality of life for you and your loved ones
How hospice at home works
Once you are eligible for hospice, VCU Health Hospice at Home by BAYADA delivers expert medical care including symptom and pain management, as well as social, emotional, and spiritual support through the end-of-life process. We are committed to providing personalized care, so patients and families feel empowered and supported during life's final journey.
Safe, supervised medical care—at home
Our interdisciplinary team of hospice experts has one goal in mind—to focus on people and their meaningful time together, enabling patients to live their lives with dignity and comfort wherever they call home. You can expect:
Timely start of care
We will be there when you need us to begin hospice services, usually within 24 hours of your call.
Trained and compassionate caregivers who love what they do
Hospice is uniquely rewarding work, and our home health care professionals have a passion for helping families make the most of their quality time together.
Clinical supervision
Each patient's care is supervised by a Registered Nurse (RN) Clinical Manager.
24/7 availability
If you have a question or are experiencing a crisis, you can reach us anytime, day or night.
Family support
Our support services continue after a loved one's passing with ongoing bereavement counseling for family members.
Paying for hospice care
Medicare, Medicaid, and most private insurance providers offer benefits that cover the cost of hospice care. In fact, most patients will pay nothing out-of-pocket for the cost of hospice care. Ask your insurance provider or hospice care provider about the hospice benefits you or your loved one are eligible for, or contact VCU Health Hospice at Home by BAYADA.
We're here for you
Hospice is most beneficial when it is started as early as possible, so that you and your family can receive the maximum amount of care and support. Contact us today at (804) 525-1350 to speak to one of our compassionate team members who can answer your questions and connect your loved one with personalized hospice care services to meet their needs.
VCJ | 995
Team Office location
6802 Paragon Place, Suite 201Richmond, VA, 23230
Operation hours
Office director
Skilled service need
You may qualify if your health care provider has recommended skilled care at home—such as nursing or physical, occupational, or speech therapy—on a short-term basis for recovery or to manage a health condition.
Homebound status
For most people using Medicare, you need to be considered “homebound,” which means it’s hard to leave home without help from someone else.
Physician referral
A referral or order from your health care provider is needed to start home health services. This confirms that receiving care at home is the right choice for you.
Appropriate payer source
Check your coverage. Medicare and Medicaid are the most common payers, but private insurance or self-pay options may also be accepted.
Geographic location
You need to live in an area served by BAYADA’s home health offices.
Ask for a referral
Your provider can write a referral to begin home health services.
Contact BAYADA
You, your provider, or another health care professional can reach out to BAYADA. A friendly intake coordinator will confirm your referral, collect your details, and guide you through any paperwork or insurance steps so care can start quickly.
Admission visit
A BAYADA clinician will visit your home to learn about your needs, answer your questions, and create a personalized plan of care. Based on that plan, we assemble a care team just for you.
Services begin
Your care team will schedule visits—usually 1–2 times per week—and begin providing services. We adjust your plan as your needs and goals change. If more time is needed to reach your goals, services can be extended with your insurer’s approval.
Medicare
If you qualify, services are usually covered 100%, with no out-of-pocket cost to you.
Medicaid
Coverage varies by state, but often covers the full cost. BAYADA will verify benefits and obtain any necessary authorizations before your care starts.
Private insurance
Some private insurance plans may cover home health services. We’ll help you understand your benefits so you can get the care you need.
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