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BAYADA Benefits
New York City Resources
In response to the traumatic events that occurred in New York City on July 28th, 2025, Aetna Resources for Living is offering support and resources to BAYADA employees and offices who have been affected. All impacted employees can contact Aetna Resources for Living by calling the EAP phone number: (888)-238-6232, TTY: 711 or by visiting www.resourcesforliving.com (Username: BAYADA/Password: EAP). Those in need of support can access Aetna Resources for Living services whether or not they have Aetna as part of their benefits.
EAP Resources Available
- In-the-moment phone support to help callers cope with the emotional impact of the event.
- Resource research and referral to guide callers to local services to meet their needs.
- Informational brochures about dealing with a crisis [use the “Coping with different types of crises” dropdown at the bottom of the list].
- Crisis support website including support services in the local area. Click the link to “Current national events” for the most current listing of resources, if available.
- Note: This site is available to the public – those who do not have RFL for EAP services. Plan Sponsors and Members should use their RFL website to get full access to the online resources and tools.
- Management consultation to help organizations respond to the needs of their employees, even if they’re not RFL customers.
- Employers may contact our specialized support line at 1-866-579-4684.
- Onsite services are available on a fee-for-service basis for companies to help their employees recover from the impact of these events on the workplace.
Need help?
Our dedicated team is available to answer questions and provide assistance throughout the plan year and enrollment period. Schedule time to speak with a Benefit Counselor by clicking “Schedule Appointment” or call 877-318-1764.
Newly benefit-eligible employees will be proactively contacted within their benefit eligibility period.
Support is also available by email: [email protected] or phone: (877) 318-1764
Learn about your benefits.
Learn about online enrollment.
Enrolling online? Learn how to navigate the Workday portal to select which health insurance plans are right for you.
Learn more >Ready to sign up for benefits?
If you are new to BAYADA or need a coverage change due to a qualified life event, click ENROLL NOW to be taken to BAYADA single sign on and then navigate to Workday, the online enrollment tool.
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