Discrimination is Against the Law
BAYADA Home Health Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. BAYADA Home Health Care does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
BAYADA Home Health Care:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages (for Language Assistance Services (PDF))
If you need these services, contact BAYADA Home Health Care at 1-888-422-9232.
If you are receiving services from BAYADA, please contact your service office directly for further Language Assistance Services.
If you believe that BAYADA Home Health Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: BAYADA Home Health Care and Nori Fey, Director of Legal Services, 1090 Mantua Pike, Wenonah NJ 08090 Telephone Number: 1-866-665-4295.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.