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4th
Quarter 2002 National and Division Heroes
National Heroes
RN Category: Linda
Wall-Magnolia Division, Charlotte (CHA) Office, Charlotte, NC
LPN Category: Marcellus Williams-Dogwood
Division, Greensboro (GRE) Office, Greensboro, NC
HHA Category: Valerie Huot-Tulip Division,
Wilmington Private Duty (WPD) Office, Wilmington, DE
Division
Heroes
|
Division
|
Name / Category
|
Office
/ City / State |
| Cattails |
Shirley
Brown, HHA |
PCA
North (PCA) Office, Philadelphia, PA |
| Dogwoods |
Vicki
Vannoy, RN
Marcellus Williams, LPN*
Dorothy White, HHA |
Winston
Skilled (WS) Office, Winston-Salem, NC
Greensboro (GRE) Office, Greensboro, NC
Winston Salem (WIN) Office, Winston-Salem, NC |
| Edelweiss |
Linda
Boucher, RN
Rhonda Hartman, LPN
Kelli Perry, HHA |
Providence
(PRO) Office, Providence, RI
Lancaster (LAN) Office, Lancaster, PA
Pittsburgh (PIT) Office, Pittsburgh, PA |
| Forget-Me-Nots |
Jane
Claire, RN
Pam Bedford, LPN
Joan Howard, HHA |
Sarasota (SAR) Office, Sarasota, FL
Tampa (TAM) Office, Tampa, FL
Pinellas Park (PP) Office, Pinellas Park, FL |
| Magnolias |
Linda Wall,
RN*
Catherine Medeiros, LPN
Deloris Regan, CNA
|
Charlotte
(CHA) Office, Charlotte, NC
Charlotte (CHA) Office, Charlotte, NC
Charlotte Personal Care (CPC) Office, Charlotte, NC |
| Roses |
Alison
Darby, HHA |
Special
Contracts (SC) Office, Philadelphia, PA |
| Snapdragons |
Marcia
Mollet, RN
Phyllis Corcoran, LPN
Sarah McFarlane, HHA |
Washington Township
(WT) Office, Sewell, NJ
Cherry Hill (CH) Office, Cherry Hill, NJ
Atlantic City (AC) Office, Linwood, NJ
|
|
Sunflowers |
Karen Downey,
RN
Melissa Godbolt, LPN
Liz Leighton, HHA
|
Freehold
(FRE) Office, Freehold, NJ
Hackensack (HAC) Office, Hackensack, NJ
Hyannis (HYA) Office, Hyannis, MA |
| Tulips |
Gretchen
McKamey, RN
Kelly Pyle, LPN
Valerie Huot, HHA* |
Delaware
Pediatrics (DP) Office, New Castle, DE
Delaware Pediatrics (DP) Office, New Castle, DE
Wilmington Private Duty (WPD) Office, Wilmington, DE |
* denotes National
Hero of the Quarter
|
Linda
Wall, RN, is a Hero on the Home Front to her clients and supervisors
alike because of her skill, caring and reliability. Her work on
a difficult case provides many examples of her willingness to go
the extra mile for her clients. When there were staffing problems
due to some of the difficulties of the case, Linda did not hesitate
to try and help in any way she could-working longer hours and even
trying to recruit nurses from the hospital where she works part-time.
On more than one occasion, she worked extra hours to help the client
and family through difficult situations. For the client's monthly
visits to a clinic, Linda helps make all the travel arrangements-even
transporting the client's wheelchair in her own van so the client
can be more comfortable during the appointment. When the client
was discharged from the hospital two days before Christmas, it became
obvious that nursing care would be needed. Even though Linda has
requested several days off to be with her family, she agreed to
make daily visits for at least four hours a day-hours that often
stretched longer. According to Linda's Staff Supervisor Rachelle
Flowers, "Linda is a hero in every sense of the word, and her selfless
devotion and commitment to her client truly represents what Bayada
Nurses is all about. She is definitely a hero on a mission...to
provide the best skilled, caring and reliable nursing care that
she can."
Marcellus
Williams, LPN, is known throughout the Greensboro Office for
her skill, caring and compassion for her pediatric clients. Perhaps
the nomination submitted by Director Shannon McCarson best expresses
what makes Marcellus so special: "Marcellus (Cookie) Williams has
quickly become a favorite of many patients and families that we
serve. On more than one occasion, I have had the parent of a sick
child call me in the morning after a night shift that Cookie worked
to tell me that their child had a very rough night but Cookie handled
it in an amazing fashion. The father of one child we cared for called
one morning in tears exclaiming, 'I thought we were going to lose
[my child] last night. Cookie was great...she was right there with
him every step of the way. She comforted both me and him through
the night until he became stable. Without her there, I have no doubt
we would have lost my son. She is truly our hero.' This is just
one example of the calls I receive from the parents whose children
Cookie cares for. Her knowledge and devotion to her patients-along
with her unique ability to interact with children-make her an incredible
asset to Bayada Nurses. Cookie is also great about helping out with
call-outs and open shifts. During her time with Bayada, she has
worked 50 to 55 hours per week and has only missed two shifts. I
think the mother of one of our vent-dependent kids said it best:
'Please don't ever take our Cookie away!'"
Valerie
Huot, HHA, is truly a Hero on the Home Front to her clients.
For her nomination, two family members of her clients wrote heartfelt
letters attesting to Valerie's skill, caring and reliability. Excerpts
from a letter submitted by a client's mother: "Valerie became my
son's aide shortly after he was released from the hospital following
a motor vehicle accident. She came into a home that has been turned
upside down. Undaunted, Valerie quickly eased into a routine...and
quickly gave me peace of mind as I watched her tend to all of my
son's needs with a combination of remarkable skill and compassion.
In a very short time, Valerie has become a valued member of our
family." From a letter submitted by a client's husband: "Valerie
is intelligent, efficient and always willing to do the extra things
it takes to care for an Alzheimer's patient. She is punctual, dependable
and always keeps me informed of any changes coming up in her schedule.
She is well-trained, experienced, even-tempered, caring and real
pleasure to have in my home." The letter goes on to describe how
Valerie goes beyond the call of duty, such as taking the family
cat to the vet, adapting the client's nightgowns to be more like
hospital gowns, and taking time to style her client's hair.
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