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3rd
Quarter 2003 National and Division Heroes
National Heroes
RN Category: Eileen
Stengel—Snapdragon Division, Burlington (BUR) Office, Maple
Shade, NJ
LPN Category: Ellice Davidson—Magnolia
Division, Salisbury (SAL) Office, Salisbury, NC
HHA Category: Hope Benson—Magnolia
Division, Charlotte Personal Care (CPC) Office, Charlotte, NC
Division
Heroes
|
Division |
Name
/ Category |
Office
/ City / State |
| Cattails |
Armentria
Owens, HHA |
PCA
North (PCA) Office, Philadelphia, PA |
| Dogwoods |
Terrance
Allen, RN
Machalle McIntyre-Love, LPN
Samantha Able, HHA |
Winston
Skilled (WS) Office, Winston-Salem, NC
Fayetteville (FAY) Office, Fayetteville, NC
Winston Personal Care (WIN) Office, Winston-Salem, NC |
| Edelweiss |
Mollie
Collins, RN
Carrie Anderson, LPN
Antanette Houck, HHA |
Media
(MED) Office, Media, PA
Philadelphia Pediatric (PHP) Office, Philadelphia, PA
Willow Grove Pediatric (WGP) Office, Willow Grove, PA |
| Forget-Me-Nots |
Kaye
Wright, RN
Carla Sequeira, LPN
Etoria Chalmers, HHA |
Sarasota
(SAR) Office, Sarasota, FL
Tampa (TAM) Office, Tampa, FL
Pinellas Park (PP) Office, Pinellas Park, FL |
| Magnolias |
Judith
Arthurs, RN
Ellice Davidson, LPN*
Hope Benson, CNA* |
Salisbury
(SAL) Office, Salisbury, NC
Salisbury (SAL) Office, Salisbury, NC
Charlotte Personal Care (CPC) Office, Charlotte, NC |
| Roses |
Deborah
Freeman, HHA |
University
City Visits (UCV) Office, Philadelphia, PA |
| Snapdragons |
Elaine
Stengel, RN*
Tony Bailey, LPN
Alice Martin, CHHA |
Burlington
(BUR) Office, Maple Shade, NJ
Millville (MIL) Office, Millville, NJ
Cherry Hill (CH) Office, Cherry Hill, NJ |
| Sunflowers |
Laura
Giffen, RN
Melissa Goliff, HHA |
Freehold
(FRE) Office, Freehold, NJ
Hyannis (HYA) Office, Hyannis, MA |
| Tulips |
Becky
Turner, RN
Darlene Bergbauer, LPN
Doretha Flowers, HHA |
Wilmington
(WIL) Office, Wilmington, DE
Delaware Pediatrics (DP) Office, New Castle, DE
Wilmington Private Duty (WPD) Office, Wilmington, DE |
* denotes National
Hero of the Quarter
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Eileen
Stengel, RN, has worked for Bayada Nurses since 2000. During
this time, she has primarily worked with a quadriplegic client who
has a trach and vent. Her work with this client and his family is
evident in the heartfelt words they submitted as part of the award
nomination package. From the client: “Lee is very caring and
always puts that extra ‘umph’ in whatever she does for
me and my family. She is always cheerful and happy and that overflows
to our family. Sometimes it is not so pleasant at home, but she
adds some sunshine to make it a little easier. I feel I would have
never made it as far and accomplished as much without the help of
Lee Stengel.” From the client’s wife: “She is
on top of things that go into caring for my husband. She will go
above and beyond the call of duty to be a great nurse and friend
to him. Knowing she is taking care of him is such a great comfort
to me, and I have the utmost confidence in her. She makes this way
of life easier to handle because of her positive and upbeat attitude.
She is so supportive of my husband, our children and myself. She
will fill in the empty slots in the schedule so that I am able to
work and have time to meet my children’s needs. She will work
with the other nurses so that they can be flexible with their hours.
She makes his friends feel comfortable. She makes us all feel that
this is not a job to her—she genuinely cares about his well-being,
happiness and his health and does all she can to make things better
for him. We are all very, very fortunate to have her in our lives.
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Ellice
Davidson, LPN, has been working for Bayada Nurses since
June 2001. In that time, she has assumed a leadership role on the
nursing teams she works with and has “stepped up to the plate”
numerous times to ensure that her clients get the skilled, caring
and reliable care that Bayada Nurses is known for. These ideals
are perhaps best illustrated by Ellice’s work with a client
during a time of crisis. To have a shift uncovered would mean the
client would have to leave home to a medical facility until the
next shift. This was very stressful to the client and family. To
avoid this, Ellice let it be known that she would be available to
work days, nights, during the week or on weekends. It did not matter.
She was going to be there for the client. This relieved tension
in the administrative office, but, more importantly, it relieved
tension in the client’s home. At a time when he felt helpless
and totally dependent on Bayada Nurses, he was able to sleep at
night. As if this was not enough, Ellice again exemplified her heroine
nature by offering her services to yet another client when staffing
became extremely difficult. At a time when she was truly needed,
she was there. And she was able to accomplish all of this while
simultaneously maintaining her normal schedule. According to Staff
Supervisor Michael Cunningham: “Ellice became a hero when
she dedicated herself unselfishly to her work and to those she helps.
She makes it seem effortless when she shows up for work and dedicates
110% to the client and to her company and never looks back.”
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| Hope
Benson, CNA, has worked for Bayada Nurses since June 2002.
In that short time, she has gained the respect of the office staff,
her coworkers and clients alike. Hope is truly the epitome of the
Bayada Nurses ideals of skilled, caring and reliable. Her skill is
demonstrated by the dramatic results she achieves with her clients.
When she first started working with a particular Alzheimer’s
client, he was not walking and rarely got out of bed. Hope’s
caregiving skills resulted in a profound transformation—the
client now walks several hours a day, interacts more with his family,
and even gets up early to enjoy the day. Nursing Supervisor Marlene
Williams says: “Hope transformed this dementia client into a
viable and fun-loving person who now enjoys life. He is now doing
therapy, interacting with his daughter and son-in-law, and taking
walks outside. He would have never made such a transformation without
Hope.” Her caring is demonstrated by the extra mile she goes
for each and every client. The daughter of one her clients writes:
“Hope is the epitome of someone willing to go the extra mile,
whether it is staying late when others call off, her meticulous house
cleaning or her ability to organize tasks for the other aides. Hope
continually reads about Alzheimer’s, and when she discovers
something that might help Dad, she brings in the article for all to
read and implements what she can. When new people come to the case,
Hope is always willing to stay late to orient new caregivers to the
job.” Her reliability is demonstrated by the fact that she is
always on time for her cases—regardless of the weather or the
distance she has to travel. On one case, she must drive over an hour
to reach the client’s home. Nevertheless, she is always on time—even
during the severe winter that hit North Carolina last year. To ensure
that she would be on time during one of the biggest storms of the
season, Hope left her home at 4:00 am to ensure she would make it
there by 7:00 am. For all these reasons and many others, Hope Benson
is truly a Hero on the Home Front. |
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