Bayada Heroes

3rd Quarter 2002 National and Division Heroes

National Heroes

RN Category: Anne Norton - Snapdragon Division, Burlington (BUR) Office, Maple Shade, NJ
LPN Category: -Barbara Mizialko - Edelweiss Division, Willow Grove (WG) Office, Willow Grove, PA
HHA Category: Nancy Barnett - Magnolia Division, Charlotte Personal Care (CPC) Office, Charlotte, NC

Division Heroes

Division	Name / Category	Office / City / State
Cattails	Mamie Smith, HHA	PCA North (PCA) Office, Philadelphia, PA
Dogwoods	Eyssielee Richardson, RN Gary "Tom" Estes, LPN Christine Vick, HHA	Greensboro (GRE) Office, Greensboro, NC Greensboro (GRE) Office, Greensboro, NC Greensboro (GRE) Office, Greensboro, NC
Edelweiss	Melanie Ford, RN Barbara Mizialko, LPN* Jean Isaac, HHA	Allentown (ALL) Office, Allentown, PA Willow Grove (WG) Office, Willow Grove, PA Wayne (WAY) Office, Wayne, PA
Forget-Me-Nots	Bette McDowell, RN Doris Mingledorf, HHA	Pinellas Park (PP) Office, Pinellas Park, FL Tampa (TAM) Office, Tampa, FL
Magnolias	Deborah Kernan, RN Lena Moneypenny, LPN Nancy Barnett, HHA*	Charlotte (CHA) Office, Charlotte, NC Gastonia (GAS) Office, Gastonia, NC Charlotte Personal Care (CPC) Office, Charlotte, NC
Roses	Clara Houser, HHA	University City (UC) Office, Philadelphia, PA
Snapdragons	Anne Norton, RN* Carmen Silver, LPN Maria Calo, HHA	Burlington (BUR) Office, Maple Shade, NJ Voorhees Pediatrics (VP) Office, Voorhees, NJ Millville (MIL) Office, Millville, NJ
Sunflowers	Alyson Bolton, RN Margaret Pitt, LPN Patricia Carriel, HHA	Hackensack (HAC) Office, Hackensack, NJ Morristown (MOR) Office, Morristown, NJ Hackensack (HAC) Office, Hackensack, NJ
Tulips	Brenda Francisco, RN Christiana Meekins, LPN Jamillah Wise, HHA	Hackensack (HAC) Office, Hackensack, NJ Morristown (MOR) Office, Morristown, NJ Hackensack (HAC) Office, Hackensack, NJ

* denotes National Hero of the Quarter

Anne Norton, RN, is a Hero on the Home Front to her clients and supervisors alike because of her skill, caring and reliability. She first joined Bayada Nurses in 1999 to become the primary nurse for a client whom she initially met through her family. The client was in the advanced stages of ALS, and Anne quickly became a confidant and trusted caregiver. When no one else could convince the client of certain medical needs, Anne could get through to him. When the client passed away, Anne was present and continued to offer all of her support, love and encouragement. She organized all the post-mortem duties and has stayed close the client's wife and daughter to this day. In 2001, Anne took on three other cases-some of them quite challenging. With one particular case that has frequent scheduling difficulties, Anne repeatedly rearranges her family's schedule to help out and is the epitome of faithfulness and dedication to nursing and to Bayada.

Barbara Mizialko, LPN, is a Hero on the Home Front to her clients and supervisors alike because of her skill, caring and reliability. Her dedication and willingness to go the extra mile for her clients has truly endeared her to her clients and the office staff. Perhaps the best testament to her positive impact on her clients' lives is this excerpt from a nomination form submitted by a client: "Barbara is not only a good nurse but also a good friend. She bends over backwards to be the sweetest human being on earth. Last week I had a garage sale. She stopped by on her own time to help out. She organized the sale, and I could have never done it without her. She moved items for sale from my home into the garage, where she organized, displayed and tagged them for sale. She is always outdoing herself. She treats me with the most delicious food. …I have two dogs, and she is so nice to them. When she arrives, the dogs run out to greet her. The dogs are hers more than mine! Barbara's not just gone the extra mile, but the extra light year!"

Nancy Barnett, HHA, is known throughout the Charlotte Personal Care Office for her reliability and dedication. Nancy routinely covers call-outs-sometimes driving more than 60 miles from her house. Every client she visits loves Nancy, and many of them request her as their permanent aide. She almost never turns down a request for help-agreeing to give up her days off and responding at a moment's notice to help out. Her frequent response when asked to help out is: "Of course I will go until you can find a replacement. The client needs my help. How can I sit here knowing that he needs someone?" Her skill as an aide is praised by supervisors and clients alike. Perhaps the most dramatic demonstration of the positive impact of her care is her work with a man who was catastrophically injured in an on-the-job accident and must now receive help from others with all his needs. With his independence gone, his definition of how he is in the world was drastically changed. JoAnn Rathbun, one of Nancy's Nursing Supervisors, describes it best: "Nancy helped this man to regain his sense of self. She encouraged him in every way. She protected his dignity. She found the sparks of his former drive and fanned the ashes of his determination. She praised him when he did extra physical therapy…she sat with him while he renewed him mind spiritually, studying the bible together. She was also a caring support to the client's wife. Nancy's dedication to be there every day to help him in his recovery has paid off. His doctors say he is doing so well that he no longer needs 24-hour care. Nancy has been an integral part in this one man's new beginning. Nancy has walked with this man down the path toward his new reality, and the future looks bright."